Our Services
Everything you need to build a better business. From Business Systems to Safety Systems and everything in between, we can deliver you "The Best Way - Everyday"
Business Coaching & Mentoring
Tailored coaching and mentoring to help you lead with confidence and clarity.
One-on-one coaching aligned with our Business Improvement Program
Guidance through the key fundamentals of building a sustainable, successful business
Flexible delivery: Fixed Fee, Pay-as-you-Go, or Block sessions
Contracting – Working in the business with you
Hands-on leadership and management support when you need more than coaching.
Part-time or project-based Business Management services
Operational oversight and team leadership
Health & safety management and compliance
Sales performance leadership and pipeline management
Direct implementation of systems and improvements
Ideal for businesses in transition, under pressure, or preparing for scale.
Implementation Services
Fast, flexible, and results-driven implementation to minimise disruption to your team.
Systems – structure and consistency
Growth – sales and customer management
Freedom – reduce reliance on the owner
Available via phone, online, or onsite
Icehouse Coaching Services & Products
As a registered Icehouse Business Coach, I can provide access to:
Business development courses, workshops, and seminars
Personal and leadership growth pathways for owners and entrepreneurs
Coaching support alongside Icehouse learning programs
https://blog.theicehouse.co.nz/business-coaching-expert-spotlight-phil-coutts
Business Improvement Program
A structured Best Practice Business Blueprint designed to transform how your business operates.
Focus on the areas that will have the greatest impact on your team
Tailored to your priorities, factoring in timeframes and cash flow
Quick wins and early yardage strategies to deliver results fast
The Best Way - Every Day (Systems)
Our Capture, Secure, Protect (CSP) approach safeguards your intellectual property and creates scalable systems.
Create, review, refine, and publish your company’s “How To’s”
Centralise information in an accessible, cloud-based knowledge hub
Protect critical business IP from being lost in people’s heads
Systems that grow with your business
Cloud-Based Online Business Platforms
Your business, streamlined and online.
No expensive hardware or upgrades
Centralised and secure data, accessible anywhere, anytime
Automatic backups and high-level security
Professional Document Formatting
Ensure your documents look sharp, professional, and ready for clients, councils, or tender panels.
Consistent formatting across proposals, reports, and submissions
Branded templates that reflect your business identity
Professional polish to help your documents stand out
Tender Support
End-to-end support to help you win work and grow.
Assistance preparing, reviewing, and formatting tender submissions
Compliance with council, government, and industry requirements
Highlighting your strengths while reducing margin-on-margin risks
Helping small and mid-sized businesses compete directly with larger contractors
Health and Safety Adviser
Strengthen safety, achieve compliance, and build a culture of care.
Tailored advisory services to meet HSWA requirements
Support for Totika and SiteWise prequalification
Development of internal health & safety systems
Online Safety Management System
As an Official SiteDocs Partner, TBIC provides local support and rollout assistance.
Installation, setup, and training
Customised forms and documentation
Track certifications, monitor compliance, and chat with workers in real-time
Analytics and reporting across any data point
When arranging your online demo, click on the drop-down menu - How did you hear about us... and select - Referred by a Health & Safety Consultant and SiteDocs will include us in your roll-out.
Here's a preview of the Top 10 Features
Build custom forms for Toolbox Talks, Inspections, Incidents, JSA's, SSSF, Hazard Assessments, OSHA 300, etc.
Assign Corrective Actions
Add photos, comments, and annotations
Capture digital signatures with Date/Time/GPS Stamp
Distribute safety documents like Company Policies, Safety Manuals, SDS, Safe Work Practices etc.
Track worker certifications and training
Monitor compliance in real-time
Chat directly with workers
Automatically Email Forms
Build Analytics and Reports on ANY data point
Totika & SiteWise Accreditation
Expert support to achieve and maintain recognised safety accreditations.
Preparation and evidence gathering for Totika and SiteWise submissions
Guidance through the assessment process
Building safety systems that don’t just pass audits but improve how your business operates
Position your business as a trusted, compliant contractor for larger projects