At The Business Improvement Company (TBIC), we believe every business owner deserves a structured, scalable, and sustainable business.

Too many self-made business owners find themselves trapped in daily operations, unable to step back, grow, or create the freedom they envisioned when they started. That’s where we come in.  TBIC helps businesses systemise, scale up, stay safe, and step back by implementing structured systems, strengthening sales processes, ensuring compliance, and creating opportunities for leadership development.

If you’re looking for a better way to run your business, we provide practical, proven solutions that help you take control and build a solid foundation for long-term growth.

What We Do

We don’t just offer advice - we implement structured solutions that create lasting results. Our services are designed to help business owners remove inefficiencies, increase productivity, and create a business that operates with or without them.

1. Best Practice Business Blueprint – Framework & Direction

Our proven framework can be overlayed on any business to provide structure, improve performance, and drive growth. It is the foundation for every TBIC engagement and includes:

• A 13-part Business Improvement Program

• Clear action steps for systemisation, structure, and success

• A consistent, results-driven methodology tailored to each business

2. Systems Implementation – Structure & Consistency

We help businesses build structured systems that reduce owner reliance, create efficiencies, and ensure consistency across all operations. This includes:

• Process documentation to capture and protect business IP

• Workflow optimisation to improve team performance

• Scalable system implementation to support long-term growth

3. Online Business Improvement Platform – Centralised & Scalable

A secure, cloud-based platform that simplifies operations and centralises your business systems. Key features include:

• Pre-templated frameworks to fast-track business systemisation

• Real-time team collaboration, document management, and communication

• Employee engagement tools to support training, consistency, and compliance

4. Business Coaching & Mentoring – Growth & Leadership

We provide hands-on coaching and strategic support to help owners and leaders:

• Navigate operational challenges and break through roadblocks

• Strengthen leadership skills and empower teams

• Identify and structure growth opportunities for scale

5. Contracting – Done-for-You Business Management

For businesses that need more than advice, we step in and manage it with you.

Our part-time or project-based Business Management services include:

• Operational oversight and day-to-day leadership

• Health and safety management and compliance

• Sales team leadership and performance improvement

• Direct systems implementation and strategic execution.

We embed ourselves within the business to deliver results from the inside — ideal for businesses under pressure, in transition, or preparing for scale.

Whether you need a systemisation strategy, leadership development, or structured sales and/or safety solutions, TBIC provides the right tools, processes, and expertise to help you scale up, stay safe, and step back.

Our Commitment

At TBIC, we are committed to:

• Delivering excellence in service, support, and system implementation.

• Building strong client relationships and strategic partnerships.

• Driving innovation, continuously developing new solutions to help businesses grow.

• Ensuring businesses are built to last, providing long-term, structured improvements.

If you’re ready to take control, scale up, and create a business that works for you - let’s talk.

📩 Contact Me: phil@tbic.nz